Elysium Escapes | AI-Driven Adventure & Wellness Tourism Platform

Last Updated: 9/14/2026

1. Introduction

Welcome to Elysium Escapes ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This policy explains how we handle your personal information.

2. Zero Tolerance for Data Selling

Our Promise to You

We explicitly state that we will never sell, lease, rent, or trade your personal information to any third party, advertising agency, or data broker. Your data is used solely for the purpose of facilitating your experience with Elysium Escapes and the specific venues you interact with.

3. Information We Collect

We may collect the following types of information when you use our services:

Identity Data: Name, username, or similar identifier.
Contact Data: Email address and telephone number.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, products, and services.

4. How We Use Your Information

We use your personal data only when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To facilitate bookings and inquiries with our Venue Partners.
To provide customer support via our AI Concierge or human agents.
To send you important updates about your bookings or account.
With your explicit consent, to send you newsletters or marketing communications (which you can opt-out of at any time).

5. Data Sharing

We only share your information with:

Venue Partners: Only when you explicitly initiate a booking or inquiry for a specific venue, we share your necessary contact details with that specific Partner to facilitate your request.
Service Providers: IT and system administration service providers who help us run our platform (e.g., payment processors, cloud hosting). These parties are strictly bound by confidentiality agreements.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: privacy@elysiumescapes.com.

2. Zero Tolerance for Data Selling

Our Promise to You

3. Information We Collect

We may collect the following types of information when you use our services:

Identity Data: Name, username, or similar identifier.

Contact Data: Email address and telephone number.

Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Usage Data: Information about how you use our website, products, and services.

4. How We Use Your Information

We use your personal data only when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To facilitate bookings and inquiries with our Venue Partners.

To provide customer support via our AI Concierge or human agents.

To send you important updates about your bookings or account.

With your explicit consent, to send you newsletters or marketing communications (which you can opt-out of at any time).

5. Data Sharing

We only share your information with:

Venue Partners: Only when you explicitly initiate a booking or inquiry for a specific venue, we share your necessary contact details with that specific Partner to facilitate your request.

Service Providers: IT and system administration service providers who help us run our platform (e.g., payment processors, cloud hosting). These parties are strictly bound by confidentiality agreements.

6. Data Security